From AI Skeptics to
Industry Leaders
We're home service executives and software engineers who were initially naysayers on AI voice agents. We thought it would ruin the personal touch that drives our industry. We were wrong—and here's how we discovered a solution that cuts admin costs by 60% while actually improving customer relationships.
"We built MoveMoose because we needed it ourselves. Every feature, every workflow, every integration comes from real-world experience running moving companies and dealing with the daily challenges you face."
The Numbers Don't Lie
Real results from real implementations across different types of moving companies—from small independents to large van lines.
These aren't theoretical numbers—they're from actual moving companies who implemented our system. The best part? Most saw these improvements within the first 30 days of going live.
Our Transformation Story
How we went from skeptics to believers—and built the solution we wish we'd had when we were running our own moving companies and struggling with the same challenges you face every day.
We Were the Skeptics
As home service executives running high-touch businesses, we firmly believed that human interaction at every touchpoint was the only way to operate. AI voice agents? We thought they'd destroy the personal relationships that drive our industry.
We were convinced that customers would hang up the moment they realized they weren't talking to a real person. We thought AI would make us look cheap, impersonal, and would hurt our reputation in a relationship-driven business.
The Surprising Discovery
After speaking with clients across several generations, we discovered something unexpected: there was genuine willingness to have AI in the sales and management lifecycle. Customers appreciated getting instant responses for basic questions and preliminary quotes.
Millennials and Gen Z customers actually preferred the efficiency of AI for initial inquiries. Baby Boomers appreciated getting immediate answers instead of playing phone tag. The key was being transparent about the AI and knowing when to seamlessly transfer to humans.
Starting Small, Thinking Big
We started conservatively—implementing AI as an initial vetting stage for basic questions, service ranges, and preliminary quotes. For existing clients, it handled operational questions and routed them to the right departments. What we created was essentially a smart vetting and routing tool that immediately cut 60% of our administrative costs.
The AI handled the repetitive questions: "Do you move pianos?" "What's your hourly rate?" "Are you available next Tuesday?" This freed up our human team to focus on complex estimates, relationship building, and closing deals.
Transforming Our Team
Here's what surprised us most: AI didn't displace our administrative team. Instead, we promoted them to higher-value roles in operations and sales that didn't require data entry and admin work. They became more interactive with current clients and focused on closing prospects.
Our office manager became our customer success specialist. Our part-time admin became a full-time sales coordinator. Our team was happier, more engaged, and making more money. We transformed our entire client-facing team structure while improving service quality.
Why Haven't You Heard of Us?
We've been quietly perfecting our solution with some of the big players in the moving space. Here's why we stayed under the radar—and why we're ready to go public now.
Building for the Big Players
We've been working behind the scenes with some of the larger clients in the moving space, perfecting our AI voice agent technology through real-world implementations and rigorous testing.
These enterprise clients demanded perfection—and that's exactly what we delivered. Every edge case, every integration challenge, every workflow optimization has been battle-tested.
Proven Success
After seeing tremendous success with our proof of concept implementations, we're now ready to open up to the wider moving industry. The results speak for themselves.
We wanted to make sure our technology could handle the most demanding scenarios before offering it to the broader market. Now we're confident it can transform any moving business.
"We could have rushed to market, but we wanted to get it right. Every feature in MoveMoose exists because a real moving company needed it to solve a real problem. We're not building in a vacuum—we're building from experience."
Our Team's Credentials
The unique combination of experience that makes MoveMoose different. We're not just tech people building for an industry we don't understand—we ARE the industry.
Home Service Veterans
- Successfully built and sold several SaaS tools specifically for the moving industry
- Operated at both van line and independent levels—we know the different challenges each faces
- Deep understanding of what's appropriate for different company sizes and business models
- Hands-on experience with the daily operational challenges moving companies face
Technical Excellence
- Software engineers with enterprise experience building scalable, reliable systems
- Sales professionals who understand conversion optimization and customer psychology
- Real-world AI implementation and scaling experience across multiple industries
- Deep expertise in CRM integrations and workflow automation for service businesses
Why This Combination Matters
Most AI companies are building generic solutions and trying to adapt them to moving. We built MoveMoose specifically for moving companies because we know the industry inside and out. We understand the seasonal fluctuations, the different types of moves, the pricing complexities, and the customer expectations that make this industry unique.
The MoveMoose Network Effect
As you hop on to MoveMoose, the more people we have, the better the program gets. We'll always continue to improve with each and every call, creating a smarter system that benefits everyone in our network.
Every conversation teaches our AI something new. Every successful interaction gets shared across the network. When one MoveMoose client discovers a better way to handle a specific type of inquiry, all our clients benefit from that learning.
Ready to Transform Your Moving Business?
Join the moving companies who've already discovered the power of AI voice agents. Let's show you how to cut admin costs, capture more leads, and transform your team—just like we did with our own businesses.
We're not just selling you software—we're sharing the solution that transformed our own moving companies. This isn't theory. It's proven results.